Dear Sir/Madam,
I had purchased PULSAR UG-3 model from Ambe Bajaj Khanpur Delhi. The number of Byke is DL-3X As 3484.
I am facing lots of problem at that service centre.
Last Sunday I got my Byke serviced and the service technician changed Disc pads of Disc brakes. After some time my byke front wheel got jammed while i was driving and i got narrow escape from getting collided with a bus. I do not know who may be the responsible person if I had died in that instant.
When I went to Ambe Bajaj no body was ready to listen anything and they were asked me to come after two-three days but i requested them that i may met accident if i drive with same problem then work manager Mr. Joshi told that it is not my problem and when i speak to the owner Mr. Babbar they temporarily did it working. Due to jamming of the wheel the Disc plate got badly affected and the technicians told me that we cant do anything to it.
So, Kindly provide me some proper solution on priority as i am mently very upset due to this and my working is also getting affected as my byke is still not working properly. This all went wrong due to the negligence in servicing as all are in hurry while servicing the bykes.
Kindly reply me on this context as I have a perception in mind that a huge company like Bajaj knows how customer satisfaction matters for any company.
Waiting for your Reply,
Amit Bajpai
Tel-9312467326
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