Hi,
Seems to be useless posting this complaint, but still find it necessary to post it.
We had got a call from Club Mahindra to attend a seminar along with spouse and they have committed to send vouchers for movie tickets and coupons vouchers for the trip. Have found quiet interesting so had decided to try out some of the outlets. Almost 6 months, till date we have not received the ticket vouchers as well as the coupons/ vouchers for stay. We had been following up continuously for days and wasting money on calls but no responses. We have spoken to various individual staff from Club Mahindra, including the MD at club Mahindra. Surprising the MD also is not at all interested in customer complaints and ignores. No one ready to solve queries. The staff just attend calls and never responds back. After we call, the only responses we get is, "We have couriered the same, dint get?? Let us check and respond back." Then no answer from anybody. This has been told several times. On asking the courier name, the phone is disconnected. The calls are tracked through caller id displayed by the team and then no answer on calls made.
Disgusting people are working only for money alone and not interested in promoting the work place and resolving issues. Very very Bad service... Lazy people...
Advise is to close down the office. Useless people working at Club Mahindra. Staff only sitting to achieve the targets and earn bonuses and incentives...
I will suggest all the people not to step into the door of Club Mahindra.
I will post a complaint in consumer code and on the net. Not in the intention that my query will be resolved, BUT to save other people, not to attend the seminars and USELESS and WASTE of TIME going to Club Mahindra.
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