Dear Sir,
My Name is Sharif A Shaikh Card no 4339 4869 3374 2103.
Recently around 15 - 20 days back I have received a call from your priority circle department promising some free holidays, some travel bag.
first I got a call and was informed that I have qualified for your priority circle for which I will be receiving free gifts known to you.
I confirmed with the executive that if there are any charges I wont be interested
I was informed and assured that there are no charges attached to priority circle, it is being given after seeing your good relation with barclays.
During that call i was assured that all my conversation has been recorded on the phone. I have received 3 -4 calls regarding the same.
I somehow missed my creditcard payment this time. In this regard I have received one call today informing me that I have missed my payment.
I was shocked to see that Rs 24820 is the balnce payable by me.
I crossed cheque my statement with the call centre and I come to know that an amount of Rs 6700 has been charged for priority circle and because of this my card is running overdue..
Most important my card doesnt have limit more than Rs 20000. So how come you people have taken money from my credit card without informing me??
I find this situation very cheap.
I am spending considerable time in writing this note. I want some one to look in to this matter immediately and cancel the priority circle membership.
Secondly please put an enquiry on the conversation which took place between me and that foolish executive..
I have forwarded the same complaint to the Indian Consumer complaint forum. I wish to extend my complaint to the court if I dont receive any co operation from your side...
Sharif A Shaikh
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