My Barclay Times Credit Card number is :4339 4817 9375 1088, which was settled by the Barclay Bank Kolkata authorised collection agency named E-Solve Solution Pvt Ltd. on 25.05.2009. The settlement was done by Mr Sanjib Paul-Barclay collection manager Kolkata (mobile no.09830270009) and Miss Rashmi-Telecaller (mobile no.09831612644). The Full and Final Settlement amount was Rs.5000/-(Five Thousand only). The same day Mr Tamanuj Saha of the said agency came to me to collect the amount. He gave me the settlement letter, which is a computer print out on Barclay Bank Letter Head and a valid receipt copy. I signed the duplicate copy and gave that to Mr Saha. Presetly I have that original letter with me. After one month many phone calls from Gurgaon, Mumbai, New Delhi and other places came to me. They all told me that "Your accont of credit card has not yet being settled, you have to pay the outstanding amount". Then I talk to Mr Sanjib Paul who had done my settlement, he told me that he had left the job. Then I talk with the telecaller Miss Rashmi and present Collection Manager Mrs Sweta Roy (phn no.03340209530) repeatedly. But, both of them told me that they have nothing to do and at last they were avoidind me. I and my family members are being continously harrased by so many phone calls by Mr Ranjit Singh-customer service associate Barclay New Delhi (phn. no. 01244798600), Mr Aditya Verma, Mr David (mob. no.09873001795). I requested and told every body the same thing repeatedly but they did not help me. After that Mr Aditya Verma provided me a letter number viz. MUM/PT/3497/964291, against my payment of Rs.700/- (seven hundred only), but that number appears to be a fictitious one and is of no use to me, although he had assured me that if I quote that number nobody will distub me or my family members. Today also two persons of the said bank came to my house and demanded Rs.17000/- from my family members as outstanding amount of my credit card.
This sort of continuous harrasment from Barclay Bank has become quite unbearable for me and my family members and my old parents are not in a position to take the mental pressure any more, even after full and final settlement of all transactions with that bank.
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