Basic phone & Broadband connection
Not functioning

I am lucky to have received broadband connection within a week of applying for it.

My problems are as follows:

1. My land line number was having lot of noise on 6th and 7th June then it was ok by itself. But again it is dead from 9th June morning and is still dead, Though if you dial my mumber i.e. 0522 2348989 you hear the ring tone but it does not ring actually over there.

2. I got my modem installed by BSNL on June 6th in the morning and I was told that it would be activated by noon but it actually was activated in the afternoon of 7th 2008 that is ok. But on 9th morning again found that the net is not working though it shows connected.

3. I am given to understand that when broadband connection is provided a booklet is given and the user id and password are noted in it but to my surprise I was not provided the booklet and the user id and password was very kindly written by the paerson who installed modem on the inner lid of the box of modem.

I shall be obliged if the things are put to order at the earliest.