I have purchased a light weight sleeper on 13-1 of Rs, 79which has a manufacturing defect as it get slipped. I had used this sleepers for three times only and I get slipped for all three times. When I went to replace this sleeper on 9-2 the incharge named Mr. Harish refused to get it changed even after showing the cash memo. The sleepers were also in a good condition but they said that you have used i t and how can they sell it to others, while it is a defected piece how can they sell it to others? At the back of the cash memo it is written that from 16 to 30 days of used period their is a 75% compensation than why they are refusing. If the local quality sleepers are better than BATA? I wish that you can understand my problem. please take a prompt response.the article no. is 577-9053 and the size is 5. the address of BATA showroom is: Shop no. 2962
M.I. Road, Jaipur-302001
P.H. : 0141-2360856
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