Hello,
india today seems to be a big fraud.
I purchased one beneton watch of 2598 Rs. form indiatoday bvook club & I got one free holiday voucher of 5000 Rs. & air ticket of 7000 Rs. But the weblink which they provide does not work & can not activete my free holiday voucher number. I rang to customer care at least 15 times form last 2 months. holiday voucher activation timwe is 60days. and they are wasting times in making the customer fool. really a big fraud.
can somebody tell me where I can lodge a complaint aginst indiatodaybookclub & can take a stirct legal action aginst them
I am still waiting for my problem to be solved.
Again I today called the customer care at 01140502424, & they told me the holiday voucher no. is wrong & they told me that I will receive correct no. within 24 hours.
Every time when I called customer care, I get confusing & conflicting answers. I bought the product from India today book club, because of indiatodayname, but it seems you are reluctant to give any good services & are not bothered about customer satisfaction and it is very very frustrating.
So I am begging them, please provide me the correct & valid holiday voucher number.
Once again I am giving my details & attaching the copy of my free gift claim in hope that at least with all these details theysolve my problem.
I am waiting for feedback from indiatoday, if theyare really bothered about customer convenience satisfaction.
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