Benetton - Pullover
Just a wear I found the cloth crumpled and elastic lifeless

Hi,

I'm Madhu, Software Engineer. Bangalore.

I have been a regular customer of Benetton. FYI, I bought a pullover from Indiranagar Benetton showroom Bangalore. It is with great disappointment that with just a wear I found the cloth crumpled and elastic lifeless.

I did expect better quality to be delivered on goods, and still have a inclination that this could be the one odd piece of clothing which has not been up to the mark of expectation.

Trusting a brand like Benetton, the primary cause i feel is that the quality of material that you deliver would retain for a reasonable period, which i believe has failed me this time, in terms of both textile quality as well as value for money.

It would be appreciative if this could be looked into as this would not only satisfy me but also prevent Benetton from further damage to the brand name due to some defective exceptions.

Would be keenly waiting for your reply in this regard.

Thanks & Regards,

Madhu