To
The BEST Control Authority- (Head of the department)
Dear Sir,
We are obliged that Bus No. 453 is been introduced in lLokmanya Nagar Route ie starting from Wadala to Lokmanya Nagar. But the problem is that at peak hours the buses are very less or maybe it is not less but delays are there at peak hours as most of the time it is observed the bus which has a frequency of half an hour always comes after one hour when it is most required and that to two buses arrives one after the another causing problem to the commuters. After waiting for so long when there is no bus the commuters are forced to take other means of transport and when the bus comes one after the other it is empty. So we request you to please look into the matter and introduce more buses at peak hours or have a check on the bus drivers as to why delays are taking place and also reduce the frequency to 10 minutes. In addition to the above one more request as digital boards are provided for all buses introduce time also within it so that the drivers will be more alert and flawlessly perform their duty.
Thanking you
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