To
Mr. S. Chakraboraty,
CMD-DTDC.
Alcatel Lucent (French-USA MNC) situated at sector -18 Gurgaon and DTDC are business partners of last 7 yeras. For last one year there is detoriation of services of Gurgaon Team. They don't respond our calls, mails and letters. Even they don't pick our phones also.
Specially, Very poor response of Roop D Srivatava (ARM-Gurgaon) cell no 09312864425. Never response or listens our complaints. How this person is looking after such a high responsibility. Not understandable. Never respond of my mails.
Another person Ms. Jayshree (09310441216) response is also not good. Talks in very arrogant manner with customer.
Sir, please look into this as every time we have to send request and send lot of reminders to them for execution of work.
Our one shipment is held up at GGN office and not releasing yet.
Regards
Ankush Jain
General Manager -Alcatel Lucent
09899298743
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