Im a consumer of bharat gas and my Distributor sai bharat gas agency in not co-operating when a gas cylinder is booked with him he refuses to give a delivery of same and advise that i need to come next day before 8:30 to get a cylinder. I requested him that i work late night and it wont be possible for me to come earlier at 08:30 but with no positive response he refuses and forced me to collect from shop before 08:30. however it is clearlt mentioned in consumer card that a gas cylinder will be delivered to consumer address within 4-5 working days. and even when i asked that i need to close the gas connection with you no positive response is givern and just advise me that you have to speak to their headoffice which is located around 8 km from my place. do you think it is a right process followed by you. i need a action on this ASAP. Thanks
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