BHARATI AIRTEL
Network Coverage Failure

Dear Sir/Madam

Since long back I have the Network failure for Airtel cell phone in my Office area. I have already sent many massages via my cell phone including the following written complaint dtd. 23-09 to the concerns {copy annexed}. Till date nobody have taken care and I am facing the same problem. My office deals with public services and hence a lot of difficulties are faced in discharging the duties.

You are therefore requested to look into the matter at the earliest, please and oblige.

Thanking you

Sincerely Your's

(V.S. DABAS)

Project Incharge

Veterinary Clinical research & Experiential Learning Complex

Veterinary College, Navsari Agricultural University, Navsari

Cell phone No.- 09725038926

Enclosure:

College of Veterinary Science & A.H.

Navsari Agricultural University, Eru Char Rasta,

Navsari, Gujarat- 396 450 (INDIA)

Dr. V.S. Dabas

Asso. Professor (Surgery) Phone : 097250 38926

e-mail: [email protected]

Date: 23-09

To

The Nodal Officer,

Bharati Airtel Ltd., Zodiak Square,

2nd Floor, S.G. Road. Opp. Grudawara,

Ahmedabad – 380 054 email: [email protected]

Subject: Non availability of network regarding…

(Cell Nos. 96625 00582, 96625 00583, 96625 00584, 96625 00585, 97250 38926)

Sir,

In context to subject it is to inform that our mobile phone is unable to receive the network of Bharati Airtel Ltd. at the time when I remain sitting inside the office room since two months at the following address.

Dr. V.S. Dabas

Project In -charge & Head

Veterinary Clinical Research & Experiential Learning Complex,

Opp. Polytechnique Horticulture,

Dandi Road, Navsari Agricultural University,

Navsari, GUJARAT – 396 450

Since our work is directly related to public services it was reported to The Manager Customer Care, Airtel Ltd., Nr. Central Post-office, Navsari on 15-09 and thereafter today i.e. on 23-09. However, the customer care executive sitting in the office told that it can not be materialised up to six months period and I was further advised to cancel/disconnect the card at the earliest. When I argue to go to consumer’s court than it was told to lodge a written complaint to your good-self.

Further, I have already reported the same to the Customer Care Centre vide cell phone No. 96625 00584 (Complaint No. is 28367913 dt. 19-09) and (Complaint No. is 28391513 dt. 23-09) but the problem is still continued.

Therefore, your authority is requested to please do needful in the matter prior to proceed for Consumer’s Court.

Thanking you,

Sincerely Your’s

sd/-

(V.S. Dabas)