Dear Sir/Madam
I have 2 corporate airtel connection, and as per the bill plan i shoould have got free CUG Calls in both of the numbers, this is what told by airtel executive and mentioned in the bill plan sent by airtel and at the end of the month i was told to pay for these calls what i am supposed to get free, i had a word with senior authority in airtel and they told that they can't do the reversal of the amount, as per the airtel i should have registered both of the numbers in one group, which was never told, and airtel is asking me to pay the amount what i shouldn't pay
Plz help and look into the matte
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