SIR
THIS COMPLAINT IS REGARDING FURNITURE PURCHASED FROM BIG BAZAAR ALWAR. I HAVE PURCHASED A SOFA RAFFLES FAB D BROWN LcGd, 3 1 1 AGAINST ADVANCE FULL PAYMENT ON DT 18/4 INVOICE NO T 29/35523, DT 20/4/09. During the delivery, i got the ink mark in the back sheet of Sofa3 . Asked him to change the sheet cover.
After one month they come back with another cover, which is not stiched perfectly.
After getting the back sheet cover, i started to use the sofa, but after two days I found the problem in single sets of sofa. it’s back sheet is not stble & loose frequently even after tighted the screw. I asked again to big bazar person to solve the problem.but no one is ready to listen the complaint, When i asked him to go consumer forum, i got the reply do whatever you can but nither we change the sets nor repair
.it seems bg bazar person is only sitting to earn the money, but no sense to provide the service.
Be aware before purchasing anything from bog bazar, becoz they don’t know to provide after sales service
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