Sir
I Sri Saumendra Kumar Sahu at- Padmapur (near papu dhaba) po - Jashipur, Dist - Mayurbhanj, Orissa-757034. I beg to state that I purched a Big Tv DTH service from Taj Communication, Jashipur bearing set top box no -SHYSTC00519752 & Smart card No - 200517730308 on 16.10.2008. My instalation Date is 14.12.2008. I recharged Rs1000.00 on 19.12.2008. But from 20.12.2008 problem started on set top box. The problem is that when I started the set top box Tv screen displayed 1st instalation, signal quality good, next step channel scanning. After scanning 188 Tv channel & 10 radio channel were found. Small screen appered on Tv, when I presed ok to full screen the set top box autometicaly switched off and restarted from the begining. I complained this matter at your customer care number 18002009001 several times. They have issued 13 complain numbers till now and also I e-mailed on 27.12.2008 regarding this matter. Each & every complain number was closed by Mr. Debasa Nayak from cuttack without solving my problem. He also closed my comlain number 84727115 on 02.01.2009 and he reported to your company that he had changed my set top box which is false. If my matter is not solved within 24 hours I shall take the shelter of law. Here I noted the deatails of complain numbers with date and name of complain receiver.
23.12.2008 83775457 asim dash
23.12.2008 83857744 Mr. Prabhat
25.12.2008 83970513 Vinod kumar
31.12.2008 84560060 Vinod kumar
01.01.2009 84661654 S ganesh
01.01.2009 84679650 arun sarangi
02.01.2009 84727115 samir patjoshi
06.01.2009 85102752 bibhuti panda
08.01.2009 85273403 chintamani jena
09.01.2009 85418004 kalyani nanda
17.01.2009 86111836 samir patjoshi
19.01.2009 86241121 Mr. Pradhan
22.01.2009 86571788 Chintamanim Jena
23.01.2009 86736157 S ganesh
Thanking You.
Saumendra Sahu
Jashipur
Mob - 9437656088
0 comments