Dear Team,
As per mail below I am facing the problem with "Birla Sun Life Mutual Funds". As I have given request for discontinue my SIP and received the letter (dated 18.05.09) from the Birla Sun life with conformation of the no deduction in future (as letter scan copy attached) but still this month also amount debited from account.
When I raise the query to the company they have reverted that my banker has rejected the request (as mail below) but my banker (ICICI Bank) tele-Banking Officer is saying that we have not received any request and not rejected the same and they have no issue to stop that ECS. I sent a mail to Birla Sun life again regarding sending the rejection letter from Bank on 27.05.09 (3 days back) but till today I have not received any revert from them.
Earlier also when I gave the request for redemption of amount, I gave request on 20.04.09 but received my payment on 30.06.09 (after 40 days of request) due to their mistake in system (wrong account no updated in their system).
Pls help me out if you can in this matter as I am facing so much problem due to this. I am working with a Private Insurance co so I could not get time to go to the Consumer court but if the problem would not be sorted out within 2-3 days I have to take leave from my office and go to the court. This will take lots of time and some money also.
So I am sending you the letter and bank statement scan copy for your reference.
I have sent the mail few minuts back also to [email protected] and [email protected].
Thanks & regards
Rajeev Jethwani
Jaipur
Mob. No. 9887156059
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