Dear Sir
I would like to inform you that I was explained about the policy of BIRLA SUN LIFE CHILDREN DREAM PLAN & no brochures are given even after demanding many times from insurance advisor,
and when I received the policy I was surprised that I was alloted FLEXY SAVE PLUS PLAN which have very high premium allocation charges & other charges which was not told by insurance advisor, so I requested to cancell my policy alongwith required original policy & in required proforma during FREE LOOK PERIOD as mentioned in the policy at BIRLA SUN LIFE INSURANCE BRANCH, NERUL, NAVIMUMBAI.But even after reminding many times at call center on 22.07.09 to Ms. Reshma (ref no.008675012), on 21.08.09 to Mr. Anil, and requested to stop ECS payment (first installment from my Bank), no action is taken by company & installment deducted from my bank on 27.08.09.Such type of behavior of insurance advisor & so long time taken by company for cancellation process affects reputation of the so big company. Therefore company should resolve my problem as soon as possible.
My policy details are as under:
Policy on the name of daughter: SANSKRITI S RAWAT
Policy owner: SANJAY K RAWAT
Policy name: BIRLA SUN LIFE FLEXY SAVE PLUS PLAN
Policy no. :002965787
Policy received on :04.07.09
Request for cacellation :09.07.09
Payment Details
Cheque no.114004 for Rs 3000, dated 27.05.09 payable at Kalachowki, Lalbaug, Mumbai
Cash paid to reprentative of Accord Services Rs.259 on 26.06.09
First installment through my bank through ECS for Rs.1499.68 on 27.08.09
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