I bought this Blackberry 8520 from your shop " M/s Fine Connections - Irla - Mumbai" on the 29th Sept Bill no: 27705.
I have complained to the dealer about the handest keypad NOT getting lighted up -at times - when I want to use it. Kindly let me know the course of action as I am very sick and tired of running from pillar to post - before I am let with no other action but to go to the Consumer Court.
Kindly treat this as a serious matter.. to avoid negative publicity.
Awating URGENT reply.
B Saxena.
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