Customer care centre are not cooperating with customer
my handset was not working properly
after 7 days they replied as follows
Dear Customer,
Greetings!
Thank you for contacting Redington’ Black Berry Support Centre
Your Black Berry handset bearing IMEI no. 351893052471292 given for service against the Work-order no CHD/BB/12/02053 was sent to Blackberry High Level
Repair Center for further repairs.
The handset did not meet warranty criteria. The handset is irreparable due Liquid at key pad (due to liquid board delaminating apologies for the inconvenience, the handset will not be considered in warranty.
As already mentioned in our receipt, you are requested to kindly collect the handset from the service centre by paying the inspection
charge of Rs.220
Please feel free to contact us for any further assistance
Thank you and Assuring you of our Best Services all the time
Best Regards,
(Davinder Sharma)
Redington Blackberry Support Center
Tel no :01723023004
they want service charge as the phone is in warranty
amd also they are giving me in non working condition
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