Dear Sir / Ma'm
This is in ref to subject matter that myself sent a blazeflash courier from Indirapuram - Ghaziabad (UP) addressed to Symbiosis Centre for Distance Learning, 1065 B, Gokhale Cross Road, PUNE (Maharashtra) on dated 7 Oct'2010 with docket no. 115502392. It contained a demand draft of Rs 7500 & important documents which were to reach by 13th october'2010. I registered the complaint on your customer care on 13th Oct'2010 who were supposed to revert by same day evening but nobody responded. The complaint no. is N850. On the net tracking it is showing Manifest No. AAH_DEL/071010/1/OTC/D/864 It shows that same has been forwaded by Vaishali to Asaf Ali Hub.
all your customer care lines are either busy or they never pick the phone. I am really disturbed by you people. You are torchring me like anything.
I am facing a huge loss as my documents are delayed & will be charged a late fee. Kindly find out my courier & deliver at the addressed destination at the earliest. You are requested to pay the late fee of Rs. 1000 to me in case you find it else Rs. 8500 [Rs.7500 (Demand Draft) Rs. 1000 ( late fee)].
Please revert back at the earliest & resolve the issue.