I booked a courier package containing expansive rakhis for brother through Blazeflash courier agent located in Janakpuri District, on August 17th. Tracking number given to me was 201538641. This package was never got delivered to given address. I have had various verbal and written communication with Blazeflash Couriers but I was not given any reply and they have not delivered the package yet. This package had valuable rakhi's for my brother and it has monetary and emotional values for me. My brother could not get Rakhi on time due to efficiency of courier service but as they have not yet located the package makes me feel one of their employee deliberately kept the package as it had valuable items inside.
I want compensation for the value of material package had also a fine for non delivery of assured services for which I have paid service charges as well.
Original receipt of consignment booking and various email communication with courier service is with me which I can submit.
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