Respected Sir/Madam
"KINDLY READ THIS MAIL COMPLETELY"
Every organisation works for getting a good name, so too is BMTC.
For this you have to teach your main employees- the drivers and conductors how to behave.
This happened on Tuesday- 19th of August.
Bus route no. is 272 (a red board bus) and the bus no. is KA-01-FA-552.
I boarded this bus from Shivajinagar terminus at around 8.30 pm. and at the Indian Express signal this incident happened. At the Indian Express signal one lady wanted to board the bus and requested the conductor and the driver open the door. Both of them refused to open the door as they'll be punished since this is not allowed by the BMTC authorities, only the conductor conveyed this politely to the lady. After requesting for long the lady just made an angry face at the driver for which he shouted vulgar words at her (which NO lady would tolerate) and was very disrespectful. I was sitting 5 seats behind the driver and I could see all the other girls sitting in the bus were also shocked at his abuse.
What if the lady was one of his relatives??? Would he dare to utter those low graded words???
The same driver few days back was smoking in the bus that too when he was on duty and that too when he stopped at the same Indian Express signal... and that time also I was in the same bus and had noted down the bus no. But that time I didnt send any complaint... giving the driver an excuse.
So if BMTC wants a good name take some needful actions on such complaints.
I dont understand.. just for the sake of some stupid employee... the entire organisation should get a bad name
Tell the drivers and conductors about do's and dont's while they are on duty.
Thanking in Advance
youth from Bangalore
0 comments