Braodband
Not able to change password

I am not able to change my broadband password through bbsrvice.bsnl.co.in link.

And broadband connection is very fluctuating.

Also customer service is very poor.

No body answering from all contact numbers.

Initially they (Sakkardara exchange, Nagpur, Maharashtra, India) got late for providing the modem and connection.

Then they took over 2 months to provide userid/password.

Now if I wish to change my password, I am not able to change.

It shows, "userid/password is wrong, please contact your local coordinator.”

Very confused, what to do.

Please help me to solve out this problem.

Sameer, Nagpur. Pin code -440024.

(07122742860).