Inconsumercomplaints.com » Telecommunications » Review / complaint: IDEA BILL - WRONLY GIVEN IDEA BILL | News #298083

IDEA BILL
WRONLY GIVEN IDEA BILL

HELLO ALL,

Now i have paid 600.00 Rs. and they have given me wrongly bill 801.00. when i make call IVR says that pay your bill other wise service has been tamper. Some days before one of the per called me name was Ashis from IDEA corprate office noida. I told him hole story but since no reply. Please helppppppppppppp.

Now i need written confirmation in my email that my bill is correct.

Sonu Kumar

Ph # 9540239111

email id - [email protected]

Hi Sir (s),

Please check my idea bill i got 600 minutes for local and STD but 600 minutes wasn't deducted for the same. Please resolve so that i could able to pay my bill.

Thanks & Regards,

Sonu Kumar

Mob # 9540239111

&&&- Forwarded message &&&-

From: [email protected]

Date: Mon, Mar 7 at 7:50 AM

Subject: Your! dea Bill

To: [email protected]

Greetings from the Idea family!

We would like to assure you that your account's privacy is of prime importance to us. Taking a step ahead in this direction we are glad to inform you that your Idea E-Bill now comes in a PASSWORD PROTECTED PDF format. You can now view this file, save it for future references or even take prints of the same if need be.

Your password is a combination of the FIRST FOUR LETTERS OF YOUR MAIDEN NAME (AS IT APPEARS ON YOUR IDEA BILL, IN LOWER CASE WITHOUT SPACES & JUNK CHARACTERS) & the LAST FOUR NUMBERS OF YOUR ACCOUNT ID (NOT MOBILE NUMBER), If your company name is registered with Idea Cellular Ltd. then your password will be FIRST FOUR LETTERS OF YOUR COMPANY NAME (IN LOWER CASE WITHOUT SPACES & JUNK CHARACTERS) & the LAST FOUR NUMBERS OF YOUR ACCOUNT ID* (NOT MOBILE NUMBER).

For Example:

- In case name is Mr. Suresh Gandhi and your Idea Account ID* is 1.14679895, then your password will be sure9895

- In case name is Mr. S K Gandhi and your Idea Account ID* is 1.14679895, then your password will be skga9895

- In case of company payment responsible account ID* is 8.10334335 & Company name is Hem Kiran Diesels then password will be hemk4335.

- In case name is S k Gandhi and your Idea Account ID* is 8.1033435.00.00.100001 then your password will be skga0001.

- In case your Idea Account ID* is 1.01234876, name is S k Gandhi and your Company name M/s D J Construction is registered with Idea Cellular Ltd then your password will be msdj4876.

* To know your Idea Account ID; please refer the name of the Attached file.

We hope the above procedure is simple to understand. For any further queries please feel free to call us from your Idea mobile on our helpline 12345 or visit us at www.ideacellular.com. You will need Adobe Acrobat to open the attached e-bill. If you don't have Acrobat, you can download it fromhttp://www.adobe.com/products/acrobat/readstep2.html.

Please ensure that your Web/IT/ Email administrator permits Emails with attachments.

Please note: This is an auto generated mail, please do not reply to this mail.

What an idea!

************************************************************************

ideacellular.com E-Mail Domain is now idea.adityabirla.com E-Mail Domain

************************************************************************

******************************************************************************************************

Visit www.ideacellular.com to know more about latest Products, tariffs, online payments and recharges.

******************************************************************************************************

An idea can change your life.

************** LEGAL DISCLAIMER ************

This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient (s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [email protected] and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful.

Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.

5.10643.00.00.100031.pdf

278K View Download

Reply

Reply to all

Forward

Reply

Grievance Delhi to me

show details Mar 11

Dear Idea Customer,

We thank you for writing to us.

This is a system generated acknowledgement to confirm the receipt of your e-mail. We will get back to you at the earliest.

We value your association with us and look forward to your continuous patronage with Idea.

Warm Regards,

Nodal Officer,

Idea Cellular Ltd.

This is an auto-generated response. Kindly do not reply on this mail.

You may also contact us at :

Phone no. : 9990555555 Extension: 6888 ; Website: www.ideacellular.com

Please Note: This desk is operational Monday-Friday 9am-6pm. You are requestedto contact call center for urgent revert beyond this duration.

************************************************************************ ideacellular.com E-Mail Domain is now idea.adityabirla.com E-Mail Domain ************************************************************************ ****************************************************************************************************** Visit www.ideacellular.com to know more about latest Products, tariffs, online payments and recharges. ****************************************************************************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient (s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [email protected] and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.

Reply

Forward

Reply

$@//U ('''_''') to ebill.dl, grievance.ap, grievance.delhi

show details Mar 12

REMINDER 1..

Regards,

Sonu Kumar

- Show quoted text -

5.10643.00.00.100031.pdf

278K View Download

Reply

Reply to all

Forward

Reply

[email protected] to me

show details Mar 12

Delivery has failed to these recipients or distribution lists:

[email protected] "[email protected]"

The recipient's mailbox is full and can't accept messages now. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message later, or contact the recipient directly.

[email protected] to me

show details Mar 7

Greetings from the Idea family!

We would like to assure you that your account's privacy is of prime importance to us. Taking a step ahead in this direction we are glad to inform you that your Idea E-Bill now comes in a PASSWORD PROTECTED PDF format. You can now view this file, save it for future references or even take prints of the same if need be.

Your password is a combination of the FIRST FOUR LETTERS OF YOUR MAIDEN NAME (AS IT APPEARS ON YOUR IDEA BILL, IN LOWER CASE WITHOUT SPACES & JUNK CHARACTERS) & the LAST FOUR NUMBERS OF YOUR ACCOUNT ID (NOT MOBILE NUMBER), If your company name is registered with Idea Cellular Ltd. then your password will be FIRST FOUR LETTERS OF YOUR COMPANY NAME (IN LOWER CASE WITHOUT SPACES & JUNK CHARACTERS) & the LAST FOUR NUMBERS OF YOUR ACCOUNT ID* (NOT MOBILE NUMBER).

For Example:

- In case name is Mr. Suresh Gandhi and your Idea Account ID* is 1.14679895, then your password will be sure9895

- In case name is Mr. S K Gandhi and your Idea Account ID* is 1.14679895, then your password will be skga9895

- In case of company payment responsible account ID* is 8.10334335 & Company name is Hem Kiran Diesels then password will be hemk4335.

- In case name is S k Gandhi and your Idea Account ID* is 8.1033435.00.00.100001 then your password will be skga0001.

- In case your Idea Account ID* is 1.01234876, name is S k Gandhi and your Company name M/s D J Construction is registered with Idea Cellular Ltd then your password will be msdj4876.

* To know your Idea Account ID; please refer the name of the Attached file.

We hope the above procedure is simple to understand. For any further queries please feel free to call us from your Idea mobile on our helpline 12345 or visit us at www.ideacellular.com. You will need Adobe Acrobat to open the attached e-bill. If you don't have Acrobat, you can download it fromhttp://www.adobe.com/products/acrobat/readstep2.html.

Please ensure that your Web/IT/ Email administrator permits Emails with attachments.

Please note: This is an auto generated mail, please do not reply to this mail.

What an idea!

************************************************************************

ideacellular.com E-Mail Domain is now idea.adityabirla.com E-Mail Domain

************************************************************************

******************************************************************************************************

Visit www.ideacellular.com to know more about latest Products, tariffs, online payments and recharges.

******************************************************************************************************

An idea can change your life.

************** LEGAL DISCLAIMER ************

This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient (s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [email protected] and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful.

Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.

5.10643.00.00.100031.pdf

278K View Download

Reply

Forward

Reply

$@//U ('''_''') to ebill.dl

show details Mar 11

Hi Sir (s),

Please check my idea bill i got 600 minutes for local and STD but 600 minutes wasn't deducted for the same. Please resolve so that i could able to pay my bill.

Thanks & Regards,

Sonu Kumar

Mob # 9540239111


Company: IDEA BILL

Country: India   State: Uttar Pradesh   City: Gautam Buddha Nagar

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google