Dear Sir,
I am from Vadodara, Gujarat and i have complain against telephone nos 0265 - 2646070, 2634579. I would like to tell you that i have registered complain against the above telephone nos since last one month or more. They are registered in name of Hamax Pharmaceuticals, 703, GIDC Makarpura, Vadodara - 10. I am the partner of this company. Actually I have given complain in the BSNL Vadodara more than 1 month ago Then i have contact the supervisior incharge and he has informed us that there is cable fault so it will take some time to get corrected. Thenafter the supervisior has not attended our call and also was not available in person. So we have given the complain in writing for which i have a copy with the stamp of receipt from BSNL Vadodara Then they had informed us that the complain will be taken care of within 5 - 6 days. Then we waited for about 10 days but nothing was done and then we gave another letter mentioning the above matter and also threating them to go to the higher authority if the complain is not solved within 5 days but still the complain remains unsolved and every our one man goes there and spends 4 - 5 hours and gets no reply or receives message that due to cable fault many lines are not working in Makarpura GIDC area and it is not only your line that is not working. The reply itself suggests how careless the BSNL officials are regarding complain against non working telephone lines.
I am facing lots of problems as only 1 out of our four lines of BSNL is working and that is having heavy impact on our turnover as we do business through Telephone.
You are requested to look into the matter and do something so the matter is taken care of as soon as possibe
Sir Please help us
Thanking You
For Hamax Pharmaceuticals
Sunil Patel
Partne
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