I have an account in canara bank, basavanagudi, bangalore. Im using the service for past 2 years.
In April I took Rs.1000 from Union Bank Of india ATM using my canara bank ATM card.
But the transaction is timed out, no bill nothing. I thought transaction is not successful, but Rs.1000 is deducted from my account.
I made a written complaint to the branch manager of canara bank (basavangudi, bangalore) regarding ATM transaction. Its more than 4 months now, but no actions taken. When ever i ask them, they say it will take some time.but this is ridiculous.
I read a article released by Reserve bank of india like the bank should refund the money within 12 days otherwise they need to pay fine of Rs.100 for each delaying day.
Can anybody help me solving the problem legally. Thanks
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