I have travelled in KSRTC airavat from Mangalore to Bangalore on 26-01 by booking e-ticket under PNR number 316347178 under Pancard No.amplb6658e with total amount of Rs.1026/-. However the conductor has not allowed to travel with the reason not having the identity proof of pancard and forced us to purchase fresh tickets for Rs.490/-each with total amount of Rs.980/- inspiteof our request and producing the ATM card and put us in lot of tension. Further he has advised to get the refund of e-ticket at Bangalore. After reaching the destination he simply informed phone no. 9480815076/5077 to contact and lef the place. As a strained passengers, we have no alternative to contact over phone but in vain. I am furnishing all the details.
PNR number 316347178 Date of journey :26-01
Service start place: Mangalore
Time of departure:21:55 hrs.
Class of service: AIRAVATH VOLVO
TRIP CODE:2155MNGBNG
No. Of Seats :2 seat Nos:39, 40
Ticket Nos collected in the bus in cash again 146761 & 146762 on 26-01 at 22:33:13
Please do justice and kindly reimburese the e-ticket purchased.
Further the e-ticket are booked under my son's credit card nagarjuna, who is working in Infosys, mangalore. I am working as senior manager, Andhra Pragathi Grameena Bank, Head Office, Kadapa My mobile No.9490158006.
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