I placed an order for canon digital camera (S5IS) model on NDTV TV On line shopping vide order no #24647. In turn I received a mail from "Triveni @india plaza " to make the payment of Rs.16, 695 inthe name of MARCADO ONLINE PVT LTD payable at Bangalore. Accodingly a DD (No.094365 dated 17.11.2007) of Rs.16695 was sent by courier and was received by them on 20th nov.07.On 29th Nov. I received ane-mail from Sh. R.Gautham NDTV shopping Customor Service to give an alternative address for delivery of the material and accordingly I gave the my Delhi address for deliverance on same day.
But to my surprise till to day I have not received the material although 25 days have passed since receipt of my DD. Even I tried to contact over phone fwith Sh>R.gautham, for last 10 days but every time he told me that it has alredy been despatched nad you would receive in 02 days.
Now I request THe Chairman of NDTV to cancel my order and refund the the money as they could not delivery the material in time (which is 07 days only). My telephone No.is 9433016138., failing which I will have to knock the Consumer Court as that is the only option left with me.
B.P.Satpathy
Indian Oil Corporation ltd.
Sr. Mgr.(HR)
HMRB Pipelines, Mourigram
Distt. Howarh (West Bengal)
B.P.
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