This is with reference to the consignment booked for delivery of Household items from Kolkata to Ahmedabad against Consignment Note No 001263. Booking details are as follows:
Date of Booking: 21/04.
Declared Consignment Value: Rs.1, 00, 000.00.
Invoice No: 000761 dated 21/04.
Though we had been given a verbal commitment of delivery within 10 days the consignment has not yet been delivered. The concerned person from Caravan Packers & Movers at Ahmedabad (Mr. Surender Singh Bangarwa, Marketing Executive, Ahmedabad Mob:9376206077) has been contacted on daily basis from last 7 days he is not being able to furnish us any sound status of the consignment.
Every time I call, he comes out with new excuses which ridicule the impression of your organization to me. Due to the delay of the delivery I am cannot shift to my rented flat incurring additional expenses against lodging and fooding outside apart from the rent that has already been paid.
As per the terms I have already paid in full against the above invoice number through cheque and cash.
Utlimately the materials received with much damages on 15/05.
Because of the the delay I had to stay in Hotel with additional fooding & lodging charges. I need that charges to be paid by the Packers.
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