Citi bank is one of the worst banks. It does not have a good customer care and is a fraud bank. They deducted money from my account without my authorization. When I called the customer care they do not respond properly and transfer call from one department to another without answering to my queries. I was on phone for more than an hour trying to get connected to the right person. Finally I understood that they have also blocked my card without any reason since its not accepting my card number. I still do not know whom to contact in such circumstances.
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