Dear Sir
This is a disatisfied, distraugt, harassed consumer who was laid into your trap by sales representatives who told that by paying 15% of the amount, you will get one national hoilday, one international holiday, gift vouchers, HCL laptop etc. Once you are through with your holidays & gifts, then you decide whether you want to take the whole scheme. Best part was that scheme was told us was valid for only that fatefulday. The poor consumer fell to these mind-games & accepted this offer by paying Rs.33000/-.
Next day a confirmation call comes from member relation, it was told that you need to pay 2 instalment to get the offered things .we were livid, you bet. But we asked for cancellation & that our membership application may not be processed. Mail which was acknowleged was sent immedaitely.
But heavens behold, after few days come the news that a membership id is created 1375307. why on earth somebody would do it after cancellation notice!!
Then starts the real trauma. I was told that money will be back in few days.after calling for 100 of times & mailing franatically after 3 months I only have promises that cheque will be dispatched in few days, last date being 10th Jan. It was really appaling to hear from member relation team that they have asked xyz branch & they are not doing the needful. Do I have a consumer have to care about your internal processes?
In this era of corporate governance & ethics, it is a blot on fair name of Mahindar Group. I hope they care!!
Here is text of feedback I sent"
I had applied for membership on basis of glibly talking misrepresenting sales representatives .next day when confirmation call came, offer given was termed unviable by your representative.so i cancelled my membership & sent mail to effect on same day which was acknowleged & responded. But thereafter still my membership was created via id 1375307.there was a promise to pay within 10 day.but it has been 3 months & when a call is made, sometimes I am told that cheque will be sent in 2 days or 3 days. Since thils illegal hoarding of money is neither legally nor morally tenable, so you are requested to pay the funds along with interest charges & inconvenience cum harassment charges. This may be construed as a legal notice.otherwise i will be forced to approach consumer court, interenet grievace redressal groups. my phone 09810501364"
In the interest of "Consumer Soverignity"I not only demand my money along with interest & harassment charges but also want action against people who sat on my request for 3 months despite so many calls & mails.even Public sector Companies, these days don't treat their consumers in this manner!!
Regards
Ravinder Singh
ph09810501364
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