I have been a club mahindra member since last 2 years and during this tenure I could figure out that they have no business ethics and professionalism and they are here to cheat the members. The number of complaints here proves my point. They have built up a huge membership based on a very very small inventory of rooms, so a member is supposed to wait for 4-6 months for his turn to get a room. I contacted the member relations team and questioned the same and asked them to come out with the total number of room they ave for members and the total number of membership. I am also pissed of with their waiting and delaying tactics for booking a room, I asked the procedure for recalling the membership and getting the refund. They first tried to convince me to reconsider my decision, but when they found me firm on my decsion, they have stopped responding. I am yet to get any response of my mail to know the procedure of recalling the membership. I am trying to call them, they dont respond, they are not responding to my mails either. They are infact penalizing and harassing me for bringing the issues of long waiting time to the fore. But they cant deny my right to know that as a member, neither can they deny my right to recall the membership. I have also warned them that I would rather go to consumer court, if they dont act, but it seems they dont care consumer cases, as there are already 52 consumer cases are pending against Club Mahindra. Its a sorry state of affairs, they are a bunch of lies, a bundle of woes. I have never witnessed such a inhospitable company in th hospitality industry.
0 comments