I had a unpleasant experience while travelling in Coimbatore City on the private city bus No: 19G (RVS SVJ) (TN 38 U 1837) from Townhall to Murugan Mills on March23. On the trip between 10.35 to 10.50. The charge for Town Hall to Murugan Mills is 4Rs but he asks 5Rs, I gave 5rs and got the ticket (I have the ticket with me). They are collecting 1Re extra from all the passengers. Where 3rs ticket is 4rs, 4rs ticket is 5rs, and 5rs ticket. This Conductor fleece public by charging more than the ticket price under the context of "that is the rate". And he is not stopping the bus in bus stops. When my stop comes, I called the conductor to stop the bus on murugan mills stop he is simply saying that the bus won't stop in Murugan Mills Stop. I argued with the conductor to stop the bus in Murugan Mills, He used bad words on me. I was shamed and got depressed while other passengers are staring at me. And he used to stop the bus on next stop Saibaba Kovil. I was hurried to my computer class which starts 11.00 AM by walking 1km (saibaba kovil to Murugan mills). It is a constant scene in most private buses nowadays. I request the RTO authority to take up grievance of this nature and take strict action the buses who operate against the laid down norms and take necessary action regarding this issue so that he will not repeat this mistake again. Also bus owners, please have some code of conduct for the employees to behave properly during their service, it will help the general public.
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