Inconsumercomplaints.com » Miscellaneous » Review / complaint: Credit Card - Harassment by SBI Credit card staff | News #183713

Credit Card
Harassment by SBI Credit card staff

Dear all,

Somewhere during the year I was just filling petrol in one of the petrol pumps in Malleswaram, Bangalore and at that time, some agent, approached me with a request to buy an SBI credit card and he gave some forms and got all of them filled up. i received the SBI credit card a few days later, and i started using the credit card. in the first billing, apart from the items i bought through the credit card, to my utter surprise, the statement contained insurance premium and other charges and immediately i called up the SBI customer care and informed them and they said that it is mandatory to pay the premium. I was shocked and i only paid the amount towards the transaction i had made and i did not use the credit card later. from that day onwards, the SBI cutomer care people have started harassing me by sending SMS's, making telephone calls, threatening me, and also they are very arrogant when they talk on the telephone. as per the present statement, the amount as the claim has accumulated to Rs.6000/- plus (all this is insurance premium and other charges). My card has been blocked for the past 4 years and so i am not at all using the card. but they show a balance of Rs.6000/- plus. I wrote several letters to Mr. Baradwaj Ryali, Gurgaon and also to several SBI card Payment assistance units. But they have been harassing me till today by making telephone calls, at odd hours and threatening me. SBI card is a big fraud and if the customer care of SBI card does not stop this propaganda, i would be forced to go to the Press and take legal action. even though i requested them to close the credit card, they have not bothered to do so. They are using unparliamentary words on the telephone.

Public, be aware of fraudulent activities of SBI Card.

balaji b n


Company: Credit Card

Country: India

Category: Miscellaneous

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