Sir, I had tried to withdraw a cash of Rs. 2000 from my icici bank credit card no. 5176 3770 1208 4009 on 21st Dec. 2008 from icici bank ATM opposite to Thane (E) RAILWAY STN.. But the transaction was invalid & I did not got any cash from ATM. To my surprise I got your bill dated 21st Jan. 2009 for the above transaction which was actually not done. Accordingly I lodged complaint (no. SR94767421) to your customer care on 28th Jan.2009.Again I got bill dated 21st Feb to pay for the same. I have not received the SMS alert on 21st DEC.2008 also. Kindly do the needful to waive off all these charges so that I can start using your card. Thanks
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