Inconsumercomplaints.com » Miscellaneous » Review / complaint: Credit Card - Non-issuance of Credit Card | News #183803

Credit Card
Non-issuance of Credit Card

Dated 05.03.09

From: To:

Sanjitendra Krishna Deb Head – Card Operations

F-5, 470 Dumdum Park Axis Bank Ltd.

PRANTIK Appartments Credit Card Processing Centre

Kolkata – 700 055 Solaris Tower “C”, 5th Floor

Opp. L & T Gate No.6

Saki Vihar Road, Powai,

Mumbai – 400 072

Ref: Your letter dated 5th September & 29th Dec.2008 regarding my AXIS Bank Credit Card application – Ref no. 1445145 & 1696882 respectively

Sir,

With reference to your above mentioned letters it has been stated that my Axis Bank credit card application has been declined twice for “Mismatch of information provided by you and that verified by the bank”. In this connection this is to inform you that:

1. I am a Senior Class I officer in the Government of India and this kind of creation of aspersions in people’s minds without proper verification of the credentials of a person is very unfortunate.

2. I was approached by two of your representatives on two different dates with the contention that I had been selected to receive the card from your bank. I am surprised, that your selection process included me in the list of eligible people twice and then rejected me. I suppose when the selection is done all the credentials are checked before declaring a person eligible to receive a card and you could not detect the discrepancy even once while declaring me eligible.

3. I have taken a car loan from your bank in March of around Rs2, 40, 000 which was sanctioned to me but a credit card in my name was declined by your bank. The loan was for a period of three years and already two years have been completed and you can check from your Loan Department that in the last two years not a single EMI has been missed.

4. I am writing this letter just to set the records straight and this may not be considered as an expression of interest for your credit card. I am not applying for the card and if the card is sent to me I shall refuse it.

Thanking you,

Yours sincerely

(Sanjitendra Krishna Deb)


Company: Credit Card

Country: India

Category: Miscellaneous

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