Dear Sir/Madam,
I really disappointed on your customer care department to solve an issues since last one year. hsbc had offered me a "TATA AIG" Insurance Policy on behalf of my HSBC silver card no.(4476 9254 9897 9827) and i had declined your offer. After that When i got HSBC statement with the charged of that policy i had spoke with your customer care to remove this charges but they told me that you have had to talk TATA AIG First to cancel this policy. Then i have requested to TATA AIG to cancel this policy and after so many time when i given a notice to TATA AIG then they have canceled my policy No: (BTM01000030947).
After that HSBC have been charging me again and again to against this policy, i have talked so many times (in 1 year) to you customer but they did not solved it yet. now they telling me that you have to talk this or that person and its really a time pass joband i really disappointed on this type of HSBC service.
So I would like to inform you that Please solve this case shortly Otherwise i will take a leagal action against this painfull harashment.
FYI: Please forward this email to your senior mgmt if you are not able to solve this.
Thanks in Advance,
Rakesh Raushan
Credit Card no: 4476 9254 9897 9827
Mob: 9810063930
0 comments