I regretfully inform you that your your credit card division are un necessary harassing me, this is the third time when the bank had laid late payment charges in my account and service tax on that. this time i am definetely going to take a very seviour action against you. you can check my history that with in four years every time payments were made in advance.
So, look into the matter personally and reverse the undue chages laid in my credit card account at the earliest
Vimal S Misra
09320293177
09879807406
On Tue, 02 Sep 2008 Customer Care wrote :
>
>Dear Mr. Misra,
>
>According to our telephonic conversation we
>have reversed the Interest charges of Rs.846.00, over limit charges of Rs.500.00 and the service tax there upon.
>The
>
>credit
>of reversals will reflect
> in
>your
>subsequent
>month
> statement
>.
>
>02/09
>INTEREST CHARGES Reversal
>
>846.00CR
>02/09
>Service tax reversal
>
>104.57CR
>02/09
>over limit charge Reversal
>
>500.00CR
>02/09
>Service tax reversal
>
>61.80CR
>Looking forward to your co-operation in helping us serve you better.
>
>Share your experience on this e-mail interaction. Please click on
>http://www.hansaresearch.com/icicibank/eNew/emain.asp? prd=02&ICICICARE=30520646
>Safe Banking Tip:
>Never share your internet banking passwords & ATM/Debit card pin with anyone. ICICI Bank will never ask you for your ATM /debit card PIN and net banking passwords.
>
>Sincerely,
>
>Naganoori-Emails CC-Hyd
>Customer Service Officer
>ICICI Bank Limited
>
>CONFIDENTIALITY INFORMATION AND DISCLAIMER:
>This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
>
>
>&--Original Message&--
> From: Vimal Misra (
>[email protected]
>)
>Date: Tuesday, September 02 10:54 AM
>To: Customer Care (
>[email protected]
>)
>Subject: Re: RE: Reversal of undue levy of charges
>
>As per your mail and i had a telephonic talk with one of your executive from Mumbai from tel no. 022-67704758 i had explained her everything including had given my card no. as well but unfortunately i had not received any revert after that from your end.
>its unnecessary delay from your part so kindly revert at the earliet and make the reversal ASAP
>Vimal
>On Fri, 29 Aug Customer Care wrote :
>>Dear. Sir,
>>
>>For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our
>>website
>>, www.
>>icicibank
>>.
>>com
>>
>>
>>We tried to trace your credit card number, but
>>could not find it.
>>
>>
>>Please give us your complete 16-digit credit card number and contact phone number so that we may reach you and resolve your query.
>>
>>Looking forward to your co-operation in helping us serve you better.
>>
>>Please call the 24 hour customer care numbers.
>>
>>Please click here for the 24 hour customer care numbers
>>http://www.icicibank.com/pfsuser/customer/cuscarenos.htm
>>
>>Safe Banking Tip:
>>Never share your internet banking passwords & ATM/Debit card pin with anyone. ICICI Bank will never ask you for your ATM /debit card PIN and net banking passwords.
>>
>>Sincerely,
>>
>>Vijay
>> Shankar
>>Customer Service Officer
>>ICICI Bank Limited
>>
>>Now get your credit card statements whenever you feel like, simply visit the cards section on
>>www.icicibank.com
>>and click on Personal Banking>Cards>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.
>>
>>Stay connected for communication by updating your contact details through "Forms Center" at
>>www.icicibank.com
>>
>>CONFIDENTIALITY INFORMATION AND DISCLAIMER:
>>This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank
>>.
>>
>>
>>
>>
>>&--Original Message&--
>> From: Vimal Misra (
>>[email protected]
>>)
>>Date: Thursday, August 28 02:30 PM
>>To:
>>[email protected]
>>(
>>[email protected]
>>)
>>Subject: Reversal of undue levy of charges
>>
>>undue levy of charges
>>I have icici bank credit card from long back but last month the company had charge me approximately Rs. 600/-for ove limit charge, but as per the rules of the company in case if the person exceeds the limit his transaction must have declined. so firstly i want that amount back.
>>Secondly in current month bill i found that there r charges of Rs. 950/- had been levid as intrest charge & service tax i had never withdrawn cash from my c.c.a/c sao i am not suppose to pay the intrest so i want the reversal of this amount as well as soon as possible.
>>vimal s mishra
>>09879807406
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