Myself Dr Chetan, credit card holder of HSBC Bank since last 6-8 months. The day when i started using the credit card till now i had paid the late payment charges as i did not get any soft copy or hard copy of statement and still getting calls to clear the dues.
I had fed up from the things which are happening because of HSBC Bank thats why today i went to nearest branch of HSBC Bank, but the people who are working there, they do not bother what the problems we have, even they do not know how to talk with customers.
In July, HSBC Bank employer called me for transfer funds to clear the credits of HDFC bank. i accepted the things and they promised me to send the cheque with in 4-5 working days but i got the cheque after 35 days and that time HDFC bank made some extra charges because i waited for your cheque only.
I want that you should solve my problem by remove the late payment charges of last 3 months and interest which you had made on transfer funds because its already 3 months.
I hope you can help me out and then i will make the payment. I do not need to use this card any more after clearing the things.
I will wait for your early reply.
Regards
Dr Chetan
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