I have been informed that my credit card has been approved and despatched on 30/07. till date i have not received the card though received the pin.on enquiry i have been told by your ahmedabad office that the same was returned undelivered by blue dart due to my non availability on 31/07 and 1/08 at my office though i was very well present in the office . i am really surprised that at which address they have tried to locate me.moreover my mobile number is there on which they would have contacted me or left some message for me.further i received a call from your office a few days back for confirmation whether i have received card or not and i informed that pin is received but card is not received . theytold that i shall receive shortly.i am leaving for hyderabad tomorrow for treatment of my daughter and i am in genuine need of the card. had i known that even after one month i shall not get card, i would have applied for another bank's card. moreover i have been informed my ref no as well as my approval of the card on mobile so why i was not informed regarding non delivery of card on mobile.this seems to be a very poor class of service from your bank and blue daart.i do not require your card now but i would definitely like your proper reply against my complaint
girish karia
ref no 200820190486
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