My name is Rakesh Kumar with A/c No. is 1475685 & on 12/10, I was having 1000 Rs. in my Salary A/c & I was using my DEBIT CARD for making a transaction, (Withdrawing Money) at ATM of SBI, (Id. S1AN00118704), which is located at Vikas Marg, DELHI.
Before withdrawing, I have checked my balance & it was showing 1000 & then I entered cash to be withdrawn as 900 Rs, when a message flashed that there is INSUFFICIENT CASH IN ATM. Later on, when I was not able to withdraw amount due to the message, I just tried to check my balance.
To my surprise I found that there was just 100 Rs, left in my A/c. Means the transaction went right across & got processed. The amount got deducted from my A/c, but the money was not dispensed because of insufficient amount. Can you please, see to the matter about what exactly had happened with those 900 Rs which now is not shown in my Left out Balance? Also, when there was not sufficient amount in ATM, then I have gone another ATM & there also the amount shown was just 100 in my A/c. So, I am not able to make out, what exactly had happened. So I am addressing my problem here with you. Please let me know about what and how it had happened.
I have discussed the same while enquiring the same with an Executive @ ABN AMRO, on No. 951244111111’ @ DELHI near 03:20 PM, today from where I got this Email Id. & I am addressing my problem. It is good on part of ABN AMRO to have tie-ups with SBI and many other bank’s ATM’s, but if and all this kind of things happens with valued customers, then will it not hit the moral of customers. So I do request you to personally look into the matter at earliest.
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