I have been using your package since i would say dish tv service has been pathetic. Not even one person in customer service knows about the packages.thats not their mistake. cuz you have put in place such a complex packages to fool all your customers and suck their money into your profits. Online payment options are so complex, even customer service executives cannot help.. the online service are not wokring .. all the webpages hang up or page cannot be displayed .. CSR's disconnect the line or mute or hang up when they know they cant be of much help. I have been trying to recharge my package online since 10 days with no luck. totally disappointed..
please take proper action and dont fool indians.
thanks
savitha
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