My name is gurbir singh and i am a customer of dish tv I have 3 connections my parent v c is 01505495016 and child... 01505498851 and 01506365749 . I have been facing problems with the connections since i recharge my parent on 28th april. TWo of my connection are working fine now my parent vc and vc ending with 65749 . But one of my child vc ending with 98851 is not working properly and most of the channels are showing conditional acess 101 .
I have contacted the customer care staff many a times spoke to technician but my prolem still has not been resolved. Name of a few c c staff i spoke too sanjay, mohmd hassan, sumit, neelama, sandeep, vinay, sushant, ashwin, paul. DEspite calling you atleast 25 times in 4 day my this issue remains. I have kept my set up box some times at 555 or 999 or 855 as asked.
I have now placed a complaint with ur c c staff mr dinesh kumar ref no 24565418 that i have run out of energy and my problem has not been resoved so i am not liable to pay you any kind of suscription for v c no 01505498851 till the problem is solved. And also that when dish tv solves the problem it can call and inform me regarding the same and i will then only pay rent / suscrition from that time onwards. So as and when u solve this problem of conditional access kindly inform me on my reg cell no 9888146708 till that time i will not pay any rent., If the problem cant be fixed I will close all my three dish tv connections i expect a full refund of subscription and cost of instrument etc for all my three connection Kindly take matter seriously
GURBIR SINGH [ [email protected]]
1044 PHASE 4 MOHALI
PUNJAB 160059
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