Dear Sir,
I got installed Dish TV DTH on 8/6 vide challen no 3732 from your authorised distributor
M/s Chhabra Communication SCO-26 Mugal canal Market Karnal-132001 (Haryana). I got renewed my packages 0n 14-9 from platinum to silver and paid Rs.700/- for three months when there was no message on the message box for next renewel date I contacted him but I was informed that you should not worry your next renewel date is 14/1. But I received a message on my mobile 14/11 that my platinum package is expiring on 14/11.on enquiring I was told that we have given a message to Dish Tv why they have not changed we dont know. Anyhow i got again recharged and paid Rs. 300/ to M/s Chhabra Communication on 14/11 for silver package with one additional COLOR channel. vide receipet no. 1420 dated 14/11.But my additional channel COLOR channel did not work then I telephoned to the distributor on 16, 17 & 18/11.he informed me that we hvae already activated your request may be there is some problem in Box and bring box to our shop and pay Rs.170/-extra. when I asked him that this box is under warranty period and you are liable to repair. He misbehaved me on telephone and threatned to do what ever you want to do. This is highly intolerable and cheating the public by demanding extra money under warranty period
I got reharged on 14th Nov and he does not bother to attend my call upto 19/11/22209
I would request you to take necessary action against against the distributor and if possible cacel his distributirship
Thanks
Yours
M.L.Khurana
Dy Director Agri.
Haryan Agri Deptt. Karnal
09812015976
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