I live in Islamabad and purchased dish tv from Pakistan. I purchased dish tv from Pakistan nine months ago and had been using it without any problem. I even used my own credit card to make the payment successfully from last three months but all of a sudden my VC is blocked now.
According to their customer service it was blocked due to anti piracy. If I am the owner of the VC now who paid full price to purchase it from their listed authorized dealer and have been making monthly payment on time then how can it be piracy.
Perhaps if I had kept making monthly payments through dealer then it would be ok with dish tv. Since I started making payment using my credit card, VC has been blocked.
I have even faxed and emailed scanned copy of VC as a proof. But there is no response from their customer service at all. They have taken payment from credit card till Feb 10 but my VC is blocked.
If dealer had done something wrong or sold me VC which was bought in India, still why should I be suffered for this?
Please someone tell me what should be done in this regard.
My VC number is 01505659332
Thanks
Babar
Email: [email protected]
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