VC:- 01500351027
Name: MVRS SRINIVAS
Dear sir,
I am MVRS SRINIVAS, once of the Dish TV customers from Orissa. Here with I am complaining against DIST TV, because they are cheating me while deducting the monthly service charges and harassing me through disconnect my channels.
I am using Dist TV setup box since 2004. I am regularly paying my subscription but recently they have started cheat me up, below I am going to explain the story. Before that my monthly subscription charges are (Telugu Freedom Sun Channels) Rs 150/- (One Hundred and Fifty only) from 01.02.08, previously It was (Telugu Freedom Package) 75/- (Seventy Five only)
My payment details
1) I have credited Rs 1000/- in month of Nov (14.11.07), which I supposed to be paid in month of Jan. (For 5% discount offer I have paid early, that they have not given to me) In the month of April they have disconnected my channels, If Rs 1000/150 = 6 month i.e I no need pay up to June and same thing I have explained to their customer care executive, then she told me you are right you credit your account some more money then It will start. But she could not solve my problem.
2) Again I have credited Rs 1200/- in the month of April (02.04.08).
3) Rs 1000 Rs 1200/- = Rs 2200/150 = 14.66 that means I no need to pay any thing up to Feb. So my payment due will be Feb.
4) As per me they are cheating me.
Several times I have explained the same thing to each of customer care executive; even one person cannot solve my problem. I am having all the correspondence, which I have made with them. But I could not get proper reply from them.
If I am ready to Rs 150/ per month and If they are deducting the same. Then I am not bothering about Rs 150/- per month.
I request you to kindly help me in this regard; I can not bear this torched
Thanks & regards
srinivas mvrs
91 98614 35825
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