Purchased nokia E 51 invoice no 1180 dated 5th June 08 from the local dealer namely Hotline Service Center 4 Tulsi Complex Tower Chowk Ujjain (Madhya Paradesh) Country India dealer phone no 0734 2524525. The mobile underwent dead within 10 day of its purchase. The dealer was contacted. He referred to Nokia Care who took the mobile and deported it to Bhopal. It was apprised by theme that the some problem in software has crept in and would be set right. I am of the opinion that the quality product of yr Company in no case should suffer any deficiency in such a short period of 10 days of use with due care. Since at present i am phone less i m loosing my business, as there were around 1000 contact numbers that i have lost at the moment. There were no any kind of complained so far i have been using yr company product since last 10 years except this one. I therefore feel that the product instead of repairs should have been replaced so that my faith stands bound. I hope that a kind ear to my submission will be turned in order to maintain customer loyalty
An early reply in the matter is solicited
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