RETIRING ROOM WAS AVAILABLE BUT COULD NOT BEEN ALLOCATED DUE TO WANT OF CLEAN BED SHEETS .
I AM OVER 75 YEARS OF AGE AND WAS DUE TO AVAIL sEALDAH RAJDHANI EXPRESS AT 0358 HRS ON 21 MARCH FROM GAYA TO SEALDAH . MY PNR NO WAS 2103476131 .
AT AROUND 2030 OF 20 MARCH I APPROACHED ENQUIRY CLERK (mISHRAji) WHO GAVE NECESSRAY FORMS FOR FILLING UP AND SAID THAT THERE ARE NO BEDSHEETS AVAILABLE FOR SPREADING ON THE BED AND THIS IS LIKE THIS FOR OVER A WEEK .
I WENT TO DY. STATION SUPDT (SINHA JEE) WHO SAID THAT HE WAS NOT AWARE OF ANY SUCH PROBLEM AND ASKED THE ENQUIRY CLERK TO COME TO HIS OFFICE .(2045 HRS)
AFTER LISTENING TO ENQUIRY CLERK, DY SUPDTCONFIRMED AND GAVE ME THE OPTION OF TAKING THE RETIRING ROOM AT RS 600/ BUT WITHOUT ANY BED SHEETS . NATURALLY, I DECLINED THE OFFER .
RESULT WAS I HAD TO SIT ON A WOODEN BENCH FOR NEXT 7 HOURS UNTIL MY TRAIN ARRIVED FOR SEALDAH .
I WOULD LIKE TO ASK THE SIMPLE QUESTION WHO IS RESPONSIBLE FOR SUPERVISING ONE OF THE BASIC AMENTIES BUILT FOR THE NEEDY PASSENGERS .
I STRONGLY BELEIVE THAT RAILWAY SERVICES TO TRAVELLERS START AS SOON AS A PASSENGER REACHES THE RAILWAY PLATFORM WITH A VALID TICKET . SERVICES FROM CATERING FACILITIES, CLEANLINESS, OTHER FACILITIES AS EXISTANT AT THE STARTING STATION MUST BE MADE AVILABLE .
OTHERWISE THE MONEY SPENT ON THE INFRASTRUCTURE OF ALL SUCH FACILITIES GONE DOWN THE DRAIN .
THE CURRENT RAILWAY MINISTRY HAS FORMED VARIOUS COMMITTES / BODIES TO EXTEND PROPER SERVICES TO THE TRAVELLERS AND FIX RESPONSIBILITY ON THE ERRING OFFICIALS .
ONE SUCH COMMITTES MUST LOOK INTO THE MATTER AND SEE THAT NOBODY LIKE ME OF THE AGE OF 75 DOES NOT HAVE TO SIT FOR OVER 6 HOURS ON A WOODEN BENCH WHILE THE MINISTRY HAS BUILT FACILITIES FOR COMFORTS TO WAITING PASSENGERS.
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