Electricity
Not getting bill

I am a resident of Plot no 61, FCI colony, New AgitSingh nagar, vijayawada.

Few months back our residential Electric connection was changed from Agit singh nagar to Payakapuram. Since then we are not getting electricity bill. Every month we are paying our bill in the head office. The electriciy department response is worst when we ask regarding this. Nothing had happened If we don't pay the amount for three to four months. Even they didnot disconnect it. But still the bill amount grows in the main department accounts.

To whom shall I need to escalate this problem