RAHUL AGARWAL
ROW HOUSE NO. C-4, KUBERA GARDENS, OFF NIBM ROAD, KONDHWA, PUNE. 411048.
020-26836265, 32937557, E. Mail. [email protected]
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Mob- 09425154103,
9-Apr-08
TO,
1. SHRI V.VAIDYANATHAN
ICICI BANK
Private Banking
2. Director of Vigilance
Email- dovs@ mahadiscom.in
3. 2.Chief Engineer
Pune Zone. Email- [email protected]
4. Chief Public Relation Officer
Email- [email protected]
1. Ref: - Rahul Agarwal S.B.A/c No. 001301042287
Dear Sir,
Sir this is in reference to Payments made by above A/c to MAHARASHTRA STATE ELECTRICITY BOARD through my ICICI A/c on Presentment of bill. For Consumer No. 170017274671 .Not being credited. In Bills. In TIME and there after Electricity department imposes arrears and penalty in each and every bill.
1. Sir the undersigned would like to put some thing before your good self very Humbly and Respectfully about some transaction and calculation defect in the system which causes damage to us by each and every bill.
2. We should have to make it very clear understanding that the electronic payment system was introduced and adopted for the convenience of non delivery of Physical bills in time and so on to receive payment in time in routine manner without missing the due date of payment.
3. Now please try to concentrate when the schedule date of payment specified by the Electricity board and Banker is 26.09. 25.10. or 22.11.2007 .
4. When all the payments were debited to my account as per the date Specified by the Electricity Board and the Banker. Then why the same was not credited in our next coming bill.
5. I have gone through the billing details since September Electricity board charged Arrears in each and every bill even after all the payments were made in time through bank without disputing any thing. Payment receipt was not credited well in time and we are being penalized each and every month even after paying the bills well in time.
6. Now It is for the Electricity Board There is a Total Difference in Each and every bill you can very well check the column of Total and there after the Total Shown in front of Rounded Bill dose not telly in any respect.
7.
1. The details of Payment made through ICICI BANK at Page –1
2. Bills from Sep 07 to Apr 0 At Page 2-9
3. Bill for Sep. -07 at page -2
4. Bill for Oct.-07 at page – 3
5. Bill for Nov-07 at page -4
6. Bill for Dec.-07 at page -5
7. Bill for Jan. -08 at page -6
8. Bill for Feb. -08 at page -7
9. Bill for Mar. -08 at page -8
10. Bill for Apr. -08 at page -9
1. Now It is evident from page-1 that the payment made at serial no. 7 for Rs. 1560 on 26.9.2007 were made and not shown credit in Electricity bill at page No. 3 bill Dated 5.10.2007 and there fore Net Arrears with interest were charged.
2. Even you can see even the Total dose not match in any way
Total Rs. 2832.98.-Page - 3
Net Arrears 1596.12- already paid but not credited
Actual Total 4428.00 The Total shown in Bill 4680.00
Excess Total 251.02
3. It is also evident from page-1 that the payment made at serial no. 6 for Rs. 4680 on 25.10.2007 were made and not shown credit in Electricity bill at page No. 4 on November, 02.11.2007.
4. It is also evident from page-1 that the payment made at serial no. 7 for Rs. 1560 were made on 26-9 and same was not shown credit in Electricity bill at page No. 3. the bill date 5-10 at Page 3, Showing Arrears of Rs. 1596-12 (means 1560 Interest charges on it)
5. The above payment of Rs 1560 were shown in At Page -4, bill date 2-11
6. It is also evident from page-1 that the payment made at serial no. 6 for Rs. 4680 were made on 25-10 and same was not shown credit in Electricity bill at page No. 4. The bill date 2-11 at Page 4, Showing Arrears of Rs. 3178-52.
7. Even you can see even the Total dose not match in any way
Total Rs. 1643.11. Page - 4
Net Arrears 3178.52- already paid but not credited
Actual Total 4821.63The Total shown in Bill 4980.00
Excess Total 158.37
8. And Again not shown a Credit of Rs. 4680=00 the payment made to Bank on 25-10 it means not showing the payment in the bills and charging a Late fee Every time is a great penalty to us.
9. It is also evident from page-1 that the payment made at serial no. 1 for Rs. 1440 were made on 26-03 and same was not shown credit in Electricity bill at page No. 9. The bill date 5.04.2008 at Page 9, Showing Arrears of Rs. 1511.04.
10. Even you can see even the Total dose not match in any way
Total Rs. 1853.89- Page- 9
Net Arrears 1511.04 -already paid but not credited
Actual Total 3364.93 The Total shown in Bill 3540.00
Excess Total 175.07
I don’t have words to say any thing that how we are being Penalized Deliberately In Arbitrarily Manner.
I hope that Your good self are sitting on top most chairs shall definitely work on it and find out some permanent solution and allow Credits for the payment charged In Excess. in each and every bill.
This is for you kind information and necessary action.
Thanking You,
With Warm Regards,
Rahul Agarwal
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